Contact Us

At Homqis, we are committed to providing clear communication, reliable customer support, and a transparent shopping experience. If you have any questions about your order, our products, delivery, returns, or refunds, please contact us using the details below.

Store Information

  • Store Name: Homqis
  • Business Address: 1996 Dorchester Ave, Boston, MA 02124, United States

This address is provided for business verification and official correspondence. For returns or exchanges, please contact our customer support team first so we can provide the correct return instructions.

Customer Support

Our support team will review your message and assist you as soon as possible during our business hours.

Operating Hours

  • Monday to Friday: 09:00 – 17:00 (GMT-5)
  • Saturday, Sunday & Public Holidays: Closed

Messages received outside business hours will be reviewed on the next working day.

How We Can Help

Our customer support team can assist you with:

  • Order tracking and delivery updates
  • Product information and availability
  • Returns and refund inquiries
  • Payment and checkout questions
  • General customer support requests

Before Contacting Us

To help us assist you more efficiently, please include:

  • Your order number, if applicable
  • The email address used during purchase
  • A clear description of your question or concern
  • Photos or supporting details, if your inquiry is related to a damaged, defective, or incorrect item

To avoid delays, please do not submit multiple requests for the same issue. If you need to add more information, you may reply to your original support email.

Our Commitment

Homqis is committed to providing accurate store information, clear customer communication, and dependable support before and after purchase. We aim to handle every inquiry fairly, professionally, and in line with the policies shown on our website.